ANNOUNCEMENTS AND INDUSTRY NEWS

Announcements

Update on Quarantine Orders in the Philippines

8/10/20: Metro Manila and four adjacent provinces are now under a Modified ECQ ("MECQ"); Cebu City is under a less rigorous GCQ.   The Government of the Philippines' next announcement will be on August 18th.  Customer Support Asia remains hopeful that project engagements may be conditionally quoted in September (further updates will be posted).

 

Project Engagements Remain Suspended

6/15/20:  Metro Manila and most provinces are under "General Community Quarantine(GCQ) until June 30th, with more rigorous "Enhanced Community Quarantine" (ECQ) pandemic controls in effect for Cebu City.   Most Customer Support Asia services remain suspended.

Impact of Covid-19 Pandemic on New Project Engagements

3/14/20: Based upon the lockdown now in effect in the metro Manila,  Customer Support Asia will suspend the offering of most of its services until US-Philippines flights resume, and the mandatory quarantine period for international arriving passengers is lifted in both countries.  

 

Notice of Advisory Board Appointments

11/1/19:  Customer Support Asia is pleased to announce the appointment of Ms. Weigella David and Mr. Fernando Perez to the firm's advisory board.  Ms. David and Mr. Perez (see bios) have prestigious industry credentials, and will be trusted, expert guides for CSA's strategic growth.  

Notice of Search for Philippines-based Executive Advisor (4Q2019)

10/1/19:  Customer Support Asia will begin interviews with BPO industry executives based in the Philippines for one consultative role on our Advisory Council.  For requirements please use our "Contact Us" page, or review our position announcement on Contact Center World's website. 

(Principals only; no recruiter inquiries please) 

Industry News: Philippines BPO Sector

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