Customer Support Asia LLC

Last Updated: September 9, 2019

Customer Support Asia LLC ("CSA LLC") is committed to implementing this privacy policy ("Privacy Policy"), describing how our firm collects information on the CSA LLC website, and stores, uses, transfers, and discloses (collectively "Uses") such information.


  • When you choose to contact us via the “Contact” section of the CSA LLC webpage, or other direct contact with CSA LLC, the Personal Information may include, without limitation, your name, position or role, company name, physical mailing address, your email address, and phone number(s). We may subsequently ask you for additional details to clarify your Personal Information or the nature of your inquiry.


  • We may use the Personal Information that you have submitted to us in the course of preparing or conducting sales presentations and mutually agreed project activities for you, your company, and/or its affiliates and business partners, in the ordinary course of our business. Such Personal Information is provided by you on a voluntary basis, and by submitting your Personal Information you consent to its use in a manner consistent with the Privacy Policy. You can choose not to provide certain information, but then you may not be able to take interact efficiently with our firm.

  • While CSA LLC endeavors to protect your Personal Information, we cannot warrant the security of any Personal Information, and ultimately you provide your Personal Information to us at your own risk.

  • Unless you ask us not to, we may contact you via email in the future to explore or maintain a business relationship with you.

  • CSA LLC does not share with or disclose to any third parties any specific Personal Information collected from you, except (a) as otherwise described in this Privacy Policy, (b) when CSA LLC has your permission, (c) other than to support CSA LLC’s operations and as necessary to facilitate the purpose for which you provided it, or (d) under special circumstances such as, but not limited to, when CSA LLC believes in good faith that the law requires such disclosure, or when the disclosure will protect the safety of others.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

We take precautions to protect your information.  Our website is hosted by a third party provider that uses good industry standards of secure data transmission.  Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.  If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at the phone number indicated on our "Contact" page, or via email.

This Privacy Policy applies to the CSA LLC website only. To the extent that the CSA LLC website permits you to link to other web sites of CSA LLC's affiliates, partners, or other third parties, separate privacy policies may apply to those linked web sites. Those separate privacy policies may contain terms that are in conflict with those set forth in CSA LLC's Privacy Policy. Your access to and use of
such linked websites will be outside the scope of this Privacy Policy. In no event shall CSA LLC have any responsibility for such linked web sites, and CSA LLC expressly disclaims any and all responsibility for your access to the same, as well as for any use of the Personal Information (defined below) that you may provide, or any Personal Information that may be collected about you (including
via cookies), at such linked web sites.

The CSA LLC website and communications issued therefrom may contain "cookies" and other technologies to collect information about you. A cookie is a small data file stored on the web browser on your computer’s hard drive. A cookie associates the identification numbers built into the cookie with information about you that you have provided to us. This association allows us to recognize you when you arrive at our web site. Other technologies tell us where on our website you have visited, counts
how many users visited certain web pages within our web site, and measures the effectiveness of our website and related content.


CSA LLC or its web services providers may also automatically collect some tracking information and store that tracking information in an anonymous, aggregated and non-personal format. This tracking information includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), operating system used, date and time stamps and click stream data. This tracking
information may be used to understand and analyze trends, to administer our web site, and to learn about user behavior on our web site. CSA LLC may use IP addresses to identify you when we deem it necessary to efficiently manage our website, and/or our communications with you, and/or our business operations; or at any time when required by law. We also may determine what technology is available through your browser in order to serve you the most appropriate version of a web page

OTHER: CSA LLC may, if required by law, legal process, litigation and/or requests from public or governmental authorities, disclose your Personal Information. We may also disclose Personal Information about you if we determine, in good faith and in our sole discretion, that such disclosure is necessary for purposes of national security, law enforcement, the prevention of a crime, or other issues of public importance. We may also disclose Personal Information about you if we determine, in our sole discretion, that it is reasonably necessary to enforce the terms of a written agreement that we may have with you and/or your company, and/or your company's officers and directors to protect our operations or users. Additionally, in the event of a corporate reorganization, merger or acquisition, or sale, we may transfer any and all Personal Information we collect to a relevant third party.

CSA LLC reserves the right, in its sole discretion, to make changes to this Privacy Policy. When changes are made to the Privacy Policy, the "Last Issued Date" field at the top of the Privacy Policy will be updated accordingly. Changes to the Privacy Policy become effective upon posting and updating the "Last Issued Date." CSA LLC encourages you to periodically review the Privacy Policy to
be informed of any changes.

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